Cookies Policy

1. What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners. Cookies help us recognize your device and store information about your preferences or past actions on our platform.

At Betterzonenotes, we use cookies to enhance your experience when using our business notes and meeting protocol service, ensuring that our platform functions smoothly and efficiently for all users.

2. Types of Cookies We Use

Our service utilizes several categories of cookies, each serving a specific purpose to improve your experience:

3. How We Use Cookies

Betterzonenotes uses cookies for the following specific purposes:

• Authentication and Access Control: To verify your identity and maintain your logged-in status across different pages and sessions
• Session Management: To keep track of your active session and ensure seamless navigation throughout the platform
• User Preferences: To remember your settings, such as language preferences, notification settings, and display options
• Platform Analytics: To understand how users interact with our meeting notes and protocol features, helping us improve functionality
• Performance Optimization: To monitor platform performance and identify technical issues that may affect your experience
• Security Monitoring: To detect and prevent unauthorized access, fraudulent activities, and security threats
• Feature Enhancement: To test new features and improvements to our business notes and meeting management tools

4. Third-Party Cookies

In addition to our own cookies, we may use third-party cookies from trusted service providers who assist us in operating our platform, conducting our business, or servicing you. These third parties may include:

• Analytics service providers who help us understand platform usage and user behavior
• Cloud service providers who host our infrastructure and ensure platform availability
• Security service providers who help protect against cyber threats and unauthorized access
• Communication service providers who enable email notifications and platform updates

All third-party service providers are carefully selected and required to maintain strict confidentiality and security standards. They are only permitted to use cookies for the specific purposes we have authorized and in accordance with this Cookies Policy.

5. Cookie Duration

The cookies we use have different lifespans:

• Session Cookies: These temporary cookies are deleted automatically when you close your browser. They are essential for maintaining your session while you navigate through our platform.
• Persistent Cookies: These cookies remain on your device for a predetermined period or until you manually delete them. They help us remember your preferences and settings for future visits, making your experience more convenient.

6. Managing Your Cookie Preferences

You have the right to control and manage cookies in several ways:

Browser Settings

Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. You can typically find these settings in the "Options" or "Preferences" menu of your browser. Please note that if you disable cookies, some features of our platform may not function properly, and your user experience may be limited.

Cookie Consent Management

When you first visit our platform, we provide you with a cookie consent banner that allows you to accept or customize your cookie preferences. You can change your preferences at any time through your account settings or by accessing our cookie management tool.

Opt-Out Options

For analytics and non-essential cookies, you can opt out through your account preferences. However, please understand that opting out of certain cookies may affect the functionality and performance of our platform.

7. Cookies and Personal Data

Some cookies may collect personal data, such as your IP address, device information, or browsing behavior. We treat all information collected through cookies in accordance with our Privacy Policy and applicable data protection laws. We implement appropriate security measures to protect cookie data from unauthorized access, disclosure, or misuse.

We do not use cookies to collect sensitive personal information without your explicit consent. Any personal data collected through cookies is used solely for the purposes outlined in this policy and our Privacy Policy.

8. Updates to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in our practices, technology, legal requirements, or other operational needs. When we make significant changes, we will notify you through our platform or via email. We encourage you to review this policy periodically to stay informed about how we use cookies.

The "Last Updated" date at the top of this policy indicates when the most recent changes were made. Your continued use of our platform after any modifications to this Cookies Policy constitutes your acceptance of the updated terms.

9. Your Rights and Choices

Depending on your location, you may have certain rights regarding cookies and the data they collect:

• The right to be informed about the cookies we use and their purposes
• The right to consent to or refuse non-essential cookies
• The right to withdraw your consent at any time
• The right to access information about the data collected through cookies
• The right to request deletion of cookie data, subject to legal and operational requirements

10. International Users

If you are accessing our platform from outside Bulgaria, please be aware that cookies may transfer your information to our servers located in Bulgaria or other countries where our service providers operate. By using our platform, you consent to the transfer of information to countries outside your country of residence, which may have different data protection rules.