Privacy Policy

Last Updated: January 2025

Welcome to Betterzonenotes! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our business notes and meeting management service.

1. Information We Collect

When you use Betterzonenotes, our service for managing meeting protocols and team notes, we may collect various types of information to provide you with the best possible experience:

1.1 Personal Information

  • Account Information: Name, email address, phone number, company name, and job title when you register for an account
  • Profile Data: Profile pictures, user preferences, and account settings
  • Communication Data: Information you provide when contacting our support team

1.2 Business Content

  • Meeting notes, protocols, and agendas you create within the platform
  • Team collaboration data, including shared notes and comments
  • Task assignments, action items, and follow-up reminders
  • Files, documents, and attachments uploaded to the service

1.3 Technical Information

  • IP address, browser type, and device information
  • Usage data, including pages visited, features used, and time spent on the platform
  • Cookies and similar tracking technologies

2. How We Use Your Information

Betterzonenotes uses the collected information for the following purposes:

  • Service Delivery: To provide, maintain, and improve our meeting management and note-taking services
  • Account Management: To create and manage your user account and authenticate your access
  • Communication: To send you service updates, technical notices, security alerts, and support messages
  • Collaboration: To enable team features, sharing capabilities, and collaborative workflows
  • Analytics: To understand usage patterns and improve platform functionality
  • Security: To detect, prevent, and address technical issues, fraud, and security threats
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes

3. Data Sharing and Disclosure

We respect your privacy and limit data sharing to essential circumstances:

3.1 Within Your Organization

Meeting notes and protocols are shared with team members according to the permissions you set within the platform. You control who can view, edit, or comment on your business content.

3.2 Service Providers

We may share information with trusted third-party service providers who assist us in operating our platform, including cloud hosting providers, analytics services, and customer support tools. These providers are contractually obligated to protect your data.

3.3 Legal Requirements

We may disclose your information when required by law, court order, or governmental request, or when necessary to protect our rights, property, or safety.

3.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Data Security

We implement industry-standard security measures to protect your information, including:

  • Encryption of data in transit and at rest using SSL/TLS protocols
  • Regular security audits and vulnerability assessments
  • Access controls and authentication mechanisms
  • Secure data centers with physical and digital safeguards
  • Employee training on data protection and privacy practices

5. Data Retention

We retain your personal information and business content for as long as your account remains active or as needed to provide you with our services. You may delete your notes and meeting protocols at any time through the platform. Upon account termination, we will delete or anonymize your data within a reasonable timeframe, unless retention is required for legal or legitimate business purposes.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Update or correct inaccurate information through your account settings
  • Deletion: Request deletion of your account and associated data
  • Export: Download your meeting notes and business content in a portable format
  • Opt-Out: Unsubscribe from marketing communications (service-related messages may still be sent)
  • Restriction: Request limitation of processing in certain circumstances

7. Cookies and Tracking Technologies

Betterzonenotes uses cookies and similar technologies to enhance your experience, remember your preferences, and analyze platform usage. You can control cookie settings through your browser preferences. Please note that disabling certain cookies may affect platform functionality.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

9. Children's Privacy

Betterzonenotes is designed for business use and is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes through email or a prominent notice on our platform. Your continued use of Betterzonenotes after such modifications constitutes your acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Betterzonenotes

Email: [email protected]

Phone: +359 87 538 2914

Address: Ул. Иван Асен II 27, София, 1124

© 2025 Betterzonenotes. All rights reserved. Your privacy is our priority.